Knowledge Database

autoexports.live is a competitive vehicle auction platform that allows buyers to bid transparently on quality vehicles sourced primarily from China, Japan, Germany, and the USA. Unlike traditional marketplaces with fixed prices, we create a competitive auction environment where buyers compete in real-time for vehicles.

It is an auction ecosystem, not a classifieds marketplace. Buyers compete against each other, and vehicles sell to the highest bidder. This creates fair market pricing and gives buyers the opportunity to win vehicles below retail value.

We offer Japanese vehicles (Toyota, Honda, Nissan), German vehicles (BMW, Mercedes, Volkswagen), American vehicles (Ford, Chevrolet), Chinese vehicles (BYD, Geely), vehicles, hybrids, and traditional fuel vehicles. Conditions range from like-new to salvage.

Vehicles are sourced from China (primary source), Japan, Germany, USA, and Nigeria (local listings). Each listing clearly shows the vehicle's current location.

No. You can browse all listings, view auction schedules, and research vehicles without an account. Registration is only required when you want to place bids.

1. Click 'Start Bidding' or 'Register' 2. Select your account type (Individual, Dealer, Corporate) 3. Complete your profile information 4. Verify your phone via OTP 5. Pay the one-time $3 verification fee 6. Complete KYC by uploading your ID 7. Fund your wallet to start bidding

Your wallet balance must be at least 10% of any vehicle's value that you wish to bid on. This ensures only serious bidders participate. For example, to bid on a ₦20,000,000 vehicle, you need at least ₦2,000,000 in your wallet.

No. All bids are binding and cannot be withdrawn. When you place a bid, you're making a commitment to purchase the vehicle if you win. Please bid carefully.

During live auctions, each new bid resets a 60-second countdown timer. The auction continues as long as bids keep coming within each 60-second window. The auction only ends when 60 seconds passes with no new bids. This prevents 'sniping' and ensures fair competition.

A Max Bid allows you to set the maximum amount you're willing to pay. Our system automatically bids on your behalf, always using the minimum increment needed to stay ahead of other bidders. It never exceeds your maximum.

1. You receive instant notification of your win 2. An invoice is generated with full breakdown 3. You have 72 hours to complete payment 4. Select any additional services (shipping, clearing, etc.) 5. Track your vehicle through delivery

Late payment results in: ₦50,000 late fee + 2% of invoice total, daily storage fees (₦10,000/day), account suspension risk, and deposit forfeiture in case of non-payment.

1. Register as a seller 2. Complete business verification (for dealers) 3. Click 'Add Vehicle' in your dashboard 4. Enter all vehicle details 5. Upload required photos and videos 6. Upload ownership documents 7. Choose selling method and set pricing 8. Submit for review

Yes. You can set a fixed 'Buy Now' price for immediate purchase. However, if the vehicle isn't sold before its scheduled auction date, it automatically enters live bidding where the final price is determined by competition.

A reserve price is the minimum amount you're willing to accept. If bidding doesn't reach your reserve, you can choose to accept the highest bid, reject it, or make a counter-offer to the highest bidder.

1. Buyer completes payment into escrow 2. You receive notification to release the vehicle 3. Buyer or logistics collects the vehicle 4. You confirm release in your dashboard 5. Escrow releases funds to your bank account 6. Payout arrives within 24-48 hours

Listing fee: Free (promotional) or ₦10,000 standard. Success fee: 6-8% of final sale price (only if sold). Featured listing: ₦25,000 (optional).

Yes. All payments are held in escrow by our trusted local partner (Flutterwave). Funds are only released to sellers after the buyer confirms vehicle collection or delivery. This protects both parties.

Bank transfer, card payment (Visa, Mastercard, Verve), wallet balance, and USSD. You can also split payments between wallet and other methods.

Yes. We use industry-standard encryption and security measures. Your payment information is processed through secure, PCI-compliant payment partners. Personal data is protected under our Privacy Policy.

Typical shipping times: Container shipping: 35-45 days, RoRo shipping: 30-40 days. Times may vary based on vessel schedules and conditions.

Our clearing service covers: Port documentation processing, SONCAP certification, duty assessment and payment, customs inspection coordination, vehicle release processing, and status updates throughout.

Yes. You can choose to handle clearing yourself or use your own trusted agent. Simply select 'Buyer Pickup' after port arrival and handle clearing independently.

1. Go to your order in the dashboard 2. Click 'Report Issue' 3. Select issue type 4. Upload evidence (photos, videos, documents) 5. Submit for review 6. Track resolution status

Vehicle not as described, missing documents, seller failed to release vehicle, shipping damage, delivery delays, and other transaction issues.

Vehicle condition issues: 24-72 hours after delivery. Document issues: Within 7 days. Non-delivery: Immediately upon notice. Report issues as soon as you discover them.

Full refund, partial refund, repair credit, or claim rejection (with explanation). All decisions are based on evidence and platform policies.