Member Resources

Bid, Win & Receive
With Confidence.

A comprehensive guide to navigating Nigeria's premier vehicle auction ecosystem. From registration to final delivery, we've got you covered.

Section 1

Getting Started

Set up your account and get verified to start bidding with confidence.

Creating your account

  1. 1Click Start Bidding on the homepage.
  2. 2Choose your account type: Individual, Dealer/Reseller, or Corporate/Fleet.
  3. 3Complete your profile details and verify your phone number via OTP.
  4. 4Pay the one-time $3 verification fee.
  5. 5Complete KYC by uploading a valid ID.
  6. 6Fund your wallet to unlock bidding access.

Account types

Buyers

  • Individual — personal vehicle purchases
  • Dealer/Reseller — licensed car dealers
  • Corporate/Fleet — bulk and fleet procurement

Sellers

  • Individual Seller — occasional listings
  • Dealer — consistent dealer inventory
  • Export Yard/Fleet — high-volume sellers
Section 2

Understanding the Auction

Know how each auction type works and how vehicles are graded.

Auction types

Live Auction

Real-time competitive bidding with scheduled start/end times and a 60-second anti-sniping rule.

Pre-Bid Auction

Place bids ahead of time; your bid joins automatically once live bidding starts.

Buy Now

Lock in a fixed price immediately before the live auction begins.

Vehicle condition guide

ConditionDescription
Like NewMinimal wear, fully functional
ExcellentLight use, minor cosmetic wear
GoodNormal wear, runs well
FairVisible wear, may need minor repairs
SalvageSignificant damage, for parts or rebuild
Section 3

Bidding Basics

Learn how bids work, from real-time bidding to proxy max bids.

Placing a bid

  1. 1Find a vehicle you want to bid on.
  2. 2Click Place Bid and enter your amount (must meet minimum increment).
  3. 3Confirm your bid to submit.

All bids are binding and cannot be withdrawn.

Bid tools

Live Bid

Real-time bidding during the live auction. Each bid resets the 60-second timer.

Max Bid (Proxy)

Set your maximum. The system bids the minimum needed to keep you ahead.

60-Second Rule

Auction ends when 60 seconds pass with no new bids to prevent sniping.

Bid requirements

  • Wallet balance must be at least 10% of your bid.
  • All bids are binding — no withdrawals.
  • Winning bids require payment within the deadline.
  • Outbid alerts are sent via app, email, and SMS.
Section 4

Winning & Payment

What happens after you win and how to complete payment on time.

When you win

  • Instant notifications via app, email, and SMS.
  • Detailed invoice breakdown with totals.
  • 72-hour payment deadline.
  • Access to optional services for logistics and documents.

Invoice contents

  • Winning bid amount
  • Buyer premium (5%)
  • Documentation fee
  • Optional services
  • Total amount due
  • Payment deadline

Payment methods

Wallet Balance

Pay directly with funds already in your autoexports.live wallet.

Bank Transfer

Send funds directly to the escrow account for secure settlement.

Card Payment

Visa, Mastercard, and Verve accepted.

Split Payment

Combine wallet balance with other payment methods.

Late payment penalties

  • ₦50,000 late fee plus 2% of invoice amount.
  • ₦10,000/day storage fees after the deadline.
  • Risk of account suspension and deposit forfeiture.
Section 5

Shipping & Delivery

Choose pickup or logistics support and track shipment milestones.

Fulfillment options

Buyer Pickup (Local Vehicles)

Schedule collection, present ID, and sign release documents on pickup day.

Platform Logistics (International)

Select destination and shipping method (Container or RoRo) and track shipment progress.

Typical shipping timelines

RouteContainerRoRo
China → Nigeria35-45 days30-40 days
Japan → Nigeria40-50 days35-45 days
USA → Nigeria45-60 days40-55 days

Timelines vary with vessel schedules and customs clearance.

Tracking your vehicle

  • Real-time location updates from your dashboard.
  • Estimated arrival dates and milestone notifications.
  • Document status updates and inspection photos.
Section 6

Seller Guide

List vehicles properly, choose a selling method, and get paid fast.

Listing requirements

Required information

  • VIN/Chassis number
  • Make, model, year, trim
  • Verified mileage
  • Condition description
  • Location

Required media

  • Exterior photos (8+ angles)
  • Interior photos (dash, seats, cargo)
  • Engine bay photo
  • Seat belt date tag photo
  • 10-second engine running video
  • Dashboard lights video

Selling methods

Auction with Reserve

Set a minimum price. Accept, reject, or counter if the reserve isn't met.

Auction without Reserve

Sell to the highest bidder regardless to maximize interest.

Buy Now

Set a fixed price. If unsold, it moves into live bidding.

Getting paid

  1. 1Buyer completes payment into escrow.
  2. 2You receive a Ready for Release notification.
  3. 3Schedule pickup or handover with the buyer/logistics team.
  4. 4Confirm vehicle release in your dashboard.
  5. 5Funds are released to your bank account within 24-48 hours.
Section 7

Fees & Costs

Transparent fees for buyers and sellers with no surprises.

Buyer fees

FeeAmount
Registration$3 (one-time)
Buyer Premium5% of winning bid
Documentation Fee₦25,000
Late Payment₦50,000 + 2%

Seller fees

FeeAmount
Listing FeeFree (promo) / ₦10,000
Success Fee6-8% of sale price
Featured Listing₦25,000 (optional)

Additional services

  • Services are priced based on vehicle and destination.
  • Estimates are provided during checkout before payment.
Section 8

Trust & Safety

Secure transactions, verified sellers, and clear dispute resolution.

Escrow protection

  • Payments are held in escrow until pickup or delivery is confirmed.
  • Documents are verified before funds release to sellers.
  • Sellers are paid only after buyer confirmation.

Verification badges

Verified Seller

Identity confirmed through KYC.

Inspected Vehicle

Third-party inspection completed.

Document-Ready

All paperwork verified and ready for release.

Export-Ready

Eligible for international shipping.

Dispute resolution

  1. 1Report issues within 24-72 hours of delivery or pickup.
  2. 2Upload supporting evidence (photos, videos, documents).
  3. 3Platform review determines the resolution.
  4. 4Outcome may be refund, partial refund, repair credit, or rejection.